Shipping Policy

Before the parcel leaves

A successfully authorized Good Molecules purchase is generally prepared over 1–2 business days. Once dispatched, it has a separate estimated carrier journey of 4–6 business days. Business-day estimates omit weekends and applicable holidays and do not promise arrival on an exact date.

Confirming the destination

The checkout shows shipping coverage, services and charges available for the supplied address. Please verify the building number, unit, city and postal code so the carrier receives complete directions.

When delivery needs attention

Follow the tracking update issued for the shipment. For an extended delay, stopped scan, damaged parcel or a delivered status without the package, write to pedromiguelferreiradelima777@gmail.com with the purchase number and tracking code. We may first request information from the carrier.